The impact of the DWP's COVID-19 contingency measures on Jobseeker's Allowance and Claimant Count geographic information

In response to the increased number of claims being made to the Department for Work and Pensions (DWP) as a result of customers affected by the COVID-19 Pandemic, contingency processing arrangements were introduced from 30 March 2020 for New Style Jobseeker's Allowance.

New Style JSA

All new claims made across England, Scotland and Wales since the 30 March 2020 have been aligned to one of the following eight sites.
 JSA Service IDJSA Caseload IDService NameJobcentre Code to be used for registrationJobcentre Name
AJSRU106195Lisahally Processing Centre201890Eltham
BJSRY102105Glasgow Northgate BC London201602Redbridge
CJSOR100806Cosham (Thames Valley)201563Banbury
DJSOS100904Watford201666Hemel Hempstead
F WalesJSRT100598Llanelli209503Port Talbot
G ScotlandJSRR104311Glasgow Northgate BC Scotland210683Cowdenbeath

Impact on DWP office based geographic information

This temporary change in processing for New Style JSA claims has distorted all DWP Office data that includes JSA volumes. Therefore this data should be used with caution and heavily caveated.

Impact on other geographic information

No other geographic information on Nomis is built up from DWP Offices. Other geographies, including DWP Districts and Groups, are based on the address information of the individual claimant.

However, in the small number of JSA cases where claimant address information is not available, a geographic location is imputed for the individual. This imputation uses DWP Office information in allocating a postcode to the case. This methodology is based on individual DWP Offices having set limited area of coverage. Under the current DWP contingencies, this may potentially lead to the overallocation of imputed cases to the normal geographic areas that contain those Offices listed above.

In the count for April 2020, the upper limit of the number of cases impacted would have been 2,500.

Impacted cases would have been used for calculating both the JSA and Claimant Count figures for local geographic areas.