We provide a free helpdesk to assist you with any problems you may have using our site. We can also answer general queries about the statistics available on the Nomis site. However, if you have specific queries about National Statistics data or about data not available on Nomis, please contact the appropriate enquiry point.

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Monday to Friday 0900-1700. We aim to respond to all queries within one working day.


National Statistics, in cooperation with Durham University, is committed to providing the best possible service from Nomis.

If you do not receive a satisfactory response to your Nomis helpdesk enquiry, please contact the Nomis project management team in ONS.